Hunter M.

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VP of Business Operations

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“The graveyards are full of people the world could not do without” - Elbert Hubbard

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Personal Philosophy: My personal philosophy is built around a high work ethic, steady leadership with practical systems, and a deeply rooted desire to be of service to things bigger than myself. I believe people are capable of far more growth than they often realize, especially when they are surrounded by the right structure, support, and accountability. I try to approach life’s pressure & challenges with a calm demeanor, a sense of humor, and a willingness to do the hard work for the people around me. With a wide range of life experience, my values have settled into being the best human I can be while bringing out the best in others.

Path: My path into mental health came from seeing how much the right support system can change a person’s life. While therapy itself is deeply human, face-to-face work, the client experience is also shaped by everything happening behind the scenes: the first phone call, scheduling, billing, communication, follow-through, and the systems that keep care accessible and consistent. I care about this field because every smoother process, better system, and stronger team ultimately helps someone access & succeed with care during a difficult season of life. My role allows me to serve that mission from the operational side by developing the administrative team, strengthening the systems that support care, and helping clinicians stay focused on what they do best: helping people heal, grow, and move forward.

Experience: My experience in this field has been shaped by more than six years of working within Mental Edge Counseling, where I have grown alongside the practice and gained firsthand experience in the systems, people, and daily operations that make quality mental health care possible. Over that time, I have had the opportunity to oversee and/or work closely with the administrative, billing, clinical, medical, marketing, HR, & business-to-business relations aspects of the practice. This ultimately, has given me a deep respect for both the people receiving care and the people working hard to provide it. Outside of Mental Edge, my background in Wildland fire & aviation, emergency medicine, large-scale disaster incident management, & community training has strongly influenced how I approach this work. Those environments have taught me the value of calm decision-making, clear communication, strong systems, accountability, and taking care of the team so the team can take care of others.

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Kristy M.

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Practice Manager

TMS Technician

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My passion for helping people began with my own experience of losing a family member due to mental illness. Along with having a strong foundation through my work in dialysis and home health , I graduated in 2018 with a Bachelor of Science in Healthcare Administration. Having witnessed firsthand the impact of mental illness on families, I know this is where I belong, I have a deep, mission-driven commitment to expanding access to compassionate mental health resources. I love the fact that I have an opportunity to hold a dual administrative role, where I manage operational workflows as the Practice Manager as well as getting to work with our TMS clients and see firsthand the positive impact that this innovative treatment has on their mental well-being and overall quality of life. 

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“No one can make you feel inferior without your consent.”

— Eleanor Roosevelt

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Megan C.

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Billing Operations Manager

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The Billing Department at Mental Edge Counseling is dedicated to supporting clients and clinicians by helping make the financial side of care clear and manageable. Led by Megan Childress, Billing Operations Manager, the team works behind the scenes to ensure billing and insurance processes run smoothly while providing thoughtful, compassionate support. The billing department takes pride in being a steady, approachable resource and in contributing to a welcoming and supportive experience for every client.

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Francis T.

Administrative Assistant

Frontline

TMS Care Coordinator

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I’m a part of the administrative team as a frontline member and I’m also the scheduler for our TMS program. I was born in Dover and lived in Camden, Delaware. I graduated from Caesar Rodney High School in 2019 where I was on the varsity boys swim and tennis team for 3 years. I graduated from Arcadia University in Glenside, PA with a bachelor’s degree in psychology. During my time at Arcadia I was on the men’s tennis team for all 4 years. After graduating from Arcadia, I worked at Pivot/Athletico Physical therapy and a physical therapy aide for 2 years before working for Mental Edge Counseling.

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Brian E.

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Medical Billing Specialist

TMS Billing Coordinator

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The Billing Department at Mental Edge Counseling is dedicated to supporting clients and clinicians by helping make the financial side of care clear and manageable. Led by Megan Childress, Billing Operations Manager, the team works behind the scenes to ensure billing and insurance processes run smoothly while providing thoughtful, compassionate support. The billing department takes pride in being a steady, approachable resource and in contributing to a welcoming and supportive experience for every client.

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Brittany Z.

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Medical Billing Specialist

TMS Billing Coordinator

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The Billing Department at Mental Edge Counseling is dedicated to supporting clients and clinicians by helping make the financial side of care clear and manageable. Led by Megan Childress, Billing Operations Manager, the team works behind the scenes to ensure billing and insurance processes run smoothly while providing thoughtful, compassionate support. The billing department takes pride in being a steady, approachable resource and in contributing to a welcoming and supportive experience for every client.

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